Welcome to Overback Consulting

Business solutions are special to each Company. Applications, Databases must be Customized so it fits your productivity and company requirements. Even your IT-Infrastructure runs only 24/7 if you work with the right Maintenance for it.

Overback Consulting just the right stop for your Business. Concentrated on your needs. We do our job for you. Overback Consulting is part of the Overback group which is located in diversified portfolios.

We analyze your needs and provide a complete competitive solution to your Company. We analyze your IT structure and bring you the best solution for your needs.

Our Team can meet you within 48 hours depending on your location or remotely within minutes.

Overback Consulting your partner in business solutions.


 

What We Offer

BI
Business intelligence (BI) is a technology-driven process for analyzing data and presenting actionable information to help corporate executives, business managers and other end users make more informed business decisions. BI encompasses a variety of tools, applications and methodologies that enable organizations to collect data from internal systems and external sources, prepare it for analysis, develop and run queries against the data, and create reports, dashboards and data visualizations to make the analytical results available to corporate decision makers as well as operational workers.The potential benefits of business intelligence programs include accelerating and improving decision making; optimizing internal business processes; increasing operational efficiency; driving new revenues; and gaining competitive advantages over business rivals. BI systems can also help companies identify market trends and spot business problems that need to be addressed. BI data can include historical information, as well as new data gathered from source systems as it is generated, enabling BI analysis to support both strategic and tactical decision-making processes. Initially, BI tools were primarily used by data analysts and other IT professionals who ran analyses and produced reports with query results for business users. Increasingly, however, business executives and workers are using BI software themselves, thanks partly to the development of self-service BI and data discovery tools.
CRM
CRM Systmens like Microsoft Dynamics, Sales Force CRM enables the company to create or keep in contact with the customer or the prospect. In a first step, this allows the company to get known, to make its products and services known. However, the first use of CRM is customer loyalty. With the increasingly stiff competition, to retain customers gets very complicated. In addition, the customer is freer to select his partner companies, products and services. Therefore, it is more costly for a company to gain new customers than to maintain their loyalty. Indeed, a 5% rise customer loyalty rates can increase from 25 to 100% the value of the average customer, according to the Revue française de gestion (French Management Review – February 2000). In addition, a loyal customer may also recommend the brand name and the company. CRM allows the company to be always present with the customer, to meet his needs, if possible to anticipate these needs and to propose offers that the clients may not have even thought about. Furthermore, customers who feel that they are given special treatment by a company are more likely to deal again with this company for the services delivered to them. Customer relationship management is a tool that can also serve as quality service. Following the sale of the product or service, it may be a good idea to turn to the customer in order to realize his satisfaction with his product expectation and with what has been delivered to him. This approach enables the company to review its technical practice, marketing or selling techniques in order to better correspond to the customer's expectations, in cases in which he would have been disappointed, to make an offer to compensate him and to remain a company present in his customer's life. Today, new means of communication such as social media are good tools to discuss, to nurture the relationship with the customer and to measure his satisfaction.
ERP
What is ERP? Enterprise Resource Planning (ERP) has been known to be the backbone for many corporate-scale businesses. The software is a key tool for managing production, order processing and inventory. It also monitors business resources between stakeholders, such as; revenue, materials, orders, staffing and manufacturing capacity. All of this is done in a single interactive database management system with built-in analytics and a dashboard. An ERP can be implemented across several industries including manufacturing, retail, human resources, steel, concrete, banking, pharmaceutical, chemical, oil/gas, as well as agricultural, farming and livestock management. There haven’t been as many suitable ERP options available to small-sized businesses in the past. These businesses simply didn’t have the funds or technical support to create the infrastructure necessary to adopt the traditional corporate-scale ERP solutions. Therefore, growing businesses end up creating a fragmented business structure made up of several separate programs that handle finance, inventory, sales, payroll and more. However, recent technological advancements have opened the door to more practical small business solutions.

Finance Services & Project Planing Management

Dept Finance
Depending on your Business Plan we can provide you Dept Finance at a low Interest Rate.
Equity Finance
We re working with Investors who are willing to Join your Project with Equity Finance. All we need is your Business Plan to discuss furhter details
Project Management
Projects are separate to business-as-usual activities, requiring people to come together temporarily to focus on specific project objectives. As a result, effective teamwork is central to successful projects. Project management is concerned with managing discrete packages of work to achieve objectives. The way the work is managed depends upon a wide variety of factors. The scale, significance and complexity of the work are obvious factors: relocating a small office and organising the Olympics share many basic principles but offer very different managerial challenges. A good distinguishing factor is often to look at the nature of the objectives. Objectives may be expressed in terms of outputs (such as a new HQ building), outcomes (such as staff being relocated from multiple locations to the new HQ), benefits (such as reduced travel and facilities management costs) or strategic objectives (such as doubling the organisation’s share price in three years).